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Frequently Asked Questions (FAQs)

What can I expect on my first visit?

Your road to recovery and better movement starts on your first visit. You can expect that this initial visit will focus on a thorough evaluation of your injury or condition, motion assessment, hands-on manual treatment and education to better understand your condition and self-treatment techniques for continued care at home.

You will be asked a number of questions to give us the opportunity to learn about your medical history and the nature of your symptoms. If you sustained an injury, we will need to understand the details of what happened. If you come to us via a physician’s referral, then we will thoroughly study your prescription details and the medical diagnosis.

Once the evaluation is completed, we will recommend a customized plan of care for you. We will also invite you to be a partner in the process by doing prescribed exercises between visits. 

What should I wear?

Please wear loose fitting, comfortable clothing so you can expose the area that we will be evaluating and treating.  For example, if you have a knee problem, it is best to wear shorts.  For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants. 

This allows us to perform a thorough examination, as you will be asked to go through a variety of different movements so that we can evaluate how you move.

What do I need to bring to my first visit?

Please bring your completed paperwork (you can download it above), or arrive 30 minutes early to fill it out before your appointment.  Also bring your physical therapy prescription/referral (provided by your doctor) if you have one. 

If your insurance is covering the cost of physical therapy, bring your insurance card. If you are covered by Workers' Compensation, bring your claim number and your case manager's contact information. 

Please make sure to bring a list of your medications and past medical and surgical history.  If you do not have a list be prepared to fill out the information for us.  

If you have any braces, splints, or assistive devices (crutches, walker, cane, etc.) please bring those as well.

How long will I need physical therapy until I am recovered?

Recovery and rehabilitation times are dependent on many factors, including severity of the injury, level of acuity, the nature of your condition, and the level of participation between visits. Your strength, movement, and overall wellness at the time of the injury can also be a factor.

Some patients make tremendous progress in as few as five or six visits, but most people need longer than that, at least eight to ten visits. 

Will my insurance pay for physical therapy?

In most cases, health insurance will cover your treatment. We participate in most insurance networks, but make sure you talk to our receptionist so we can help you clarify your insurance coverage.  We will call your insurance company to verify your physical therapy benefits, and then we will discuss this with you.

How long will my physical therapy appointments last?

The initial visit will generally be longer than subsequent visits. Plan to spend 1 ½ hours for the first visit, and about an hour for later visits. The length of your treatment sessions will be determined by your treatment plan, and your sessions may be longer or shorter.

Is physical therapy painful?

For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, and/or heat or cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises not only for pain relief but to recover range of motion, strength, and endurance.

In some cases, physical therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Your physical therapist will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency, and duration of pain to your therapist. Without this information, it is difficult for the therapist to adjust your treatment plan.

Can I go to any physical therapy clinic?

You have the right to choose any physical therapy clinic. Some clinics may be considered out of network with your insurance company.

The best thing to do is give us a call, and we will attempt to answer your questions.

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